Bookings & Admin Assistant

Volunteer as a Bookings & Admin Assistant and gain experience in one of the most busy, diverse and dynamic organisations in the city.

Role and Responsibilities

• Dealing with general enquiries and bookings for the Centre

• Answering the telephone

• Collecting the post

• Updating the weekly calendar

• Showing people around the hall

• Working with people to help them organise their events (community)

• Checking the general email accounts and redirecting enquiries to relevant people or following them up if booking/hall hire

• Supporting Accounting Manager with basic finance administration

• Sending invoices to hirers

Essential

• Strong administration skills with at least 6 months experience in an administrative role (paid or voluntary)

• Basic book-keeping skills

• Knowledge of booking systems and developing office filing systems

• Excellent telephone manner

• Confident and outgoing with excellent communication skills

• Strong IT skills with knowledge of different operating systems and software

• Good basic numeracy skills

• Ability to work using own initiative

• Confidence to develop good working relationships with a diverse range of community groups, local residents and partner organisations

• Strong organisation and time-management skills

• Ability to meet deadlines and to work under pressure

Desirable

• Experience of working in a community arts or music organisation or the voluntary sector

• Experience of building client relationships

• Experience of working within a multicultural community and understanding of key issues i.e. working with refugee communities

• Knowledge of Linux and Open Source software packages

• Experience in promotions or marketing

• Experience working within an education environment or with young people