by emma last modified 11:50 04/12/2018

Event access

by emma last modified 11:50 04/12/2018
Event access

Get in touch if you would like to discuss accessibility requirements

If you would like to discuss your requirements, please contact us.

Trinity is proud to have achieved Bronze status in line with Attitude is Everything's Venue and Festival Charter of Best Practice.

Venue Accessibility

The venue is accessible on both floors. People with disabilities can arrange for priority entry if required - please contact us for more details.

The stage is 1m high. The hall floor has level access to all areas creating good sight lines throughout the venue and good visibility depending on crowd density.

We have a viewing area, stage left for wheelchair users and those who require seating.

If you would like to discuss the best options for your visit to the centre please get in touch or contact the Duty Manager on arrival at the venue.

The smoking area is wheelchair accessible.

Accessible toilets are located on both floors.

We do not have an accessible bar; we can provide bartender service assistance upon request.

Seating

Most live music events are standing room only, unless otherwise stated. Limited seating may be provided upon request. We do not have a viewing platform but we can arrange a viewing area, stage left.

Seating arrangements for theatre and dance performances vary. Please contact us if you have any questions about the set-up for a particular event, or if you have specific access requirements.

Guide dogs

As a public space, guide dogs and personal assistance dogs are always permitted at Trinity.

A gig/club-night may not be the best environment for your dog; specifically, the volume of music at such events over a sustained period and in an enclosed space - continuous sound levels max 107db / peak level max 140db - could pose harm to your dog's hearing.

We recommend that you seek advice from your guide-dog school before attending a gig/club-night with your dog.

Please be advised we do offer personal assistant tickets.

Personal assistant tickets

People with accessibility requirements may need to have someone with them. We offer a 2 for 1 Ticket Policy for personal assistants.

This arrangement is made directly through Trinity and not the ticketing agencies - please contact us directly for more details.

Performers' Accessibility

Trinity has a mobile accessible lift to enable wheelchair users and other users with mobility issues to access our Main Stage. Users who would like to access the stage via our lift should speak to their Events Organiser as part of the bookings process.

Trinity has a great track record of working with groups including Access Events and The Misfits Theatre Company CIC to stage accessible events. If you are a group or individual looking to hire our venue for an accessible event, please get in touch to discuss your requirements.

Deaf & visually impaired users

Currently we do not have an Induction Loop available.

Visually impaired customers, deaf or hard of hearing customers are welcome to stand at the front of the event and we can make security are aware of individual requirements. Please get in touch.

People with photosensitive epilepsy

Some events use strobe and flashing lighting. If you need further information about this please contact us to find out details about specific events.

Parking at Trinity

There are four accessible parking bays located next to the daytime entrance, which are situated on the left-hand side of the building. Please note our Car Park in managed by Car Flow and an ANPR system and charges apply for all people parking at Trinity, including Blue Badge holders. There is a 10 minute loading and unloading period for anyone with accessibility needs to be dropped off or collected.

There is free on street parking available for Blue Badge Holders within a 50yd radius of Trinity including areas of Stapleton Road and Old Market. You can find out more about Bristol City Council’s rules on Blue Badge parking on their website here.

Click here for more information about access.

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